(508) 394-8341

Employment

Customer Service Associate/Service Writer

The ideal candidate must possess a strong work ethic, excellent customer service skills, be a team player and have the ability to communicate professionally with all incoming customers.

Job Responsibilities:

1. Front Office Customer Service

  • Greet and welcome customers as they arrive at the marina office
  • Direct customers to the appropriate department
  • Answer, screen and forward incoming phone calls

2. Service Department

  • Providing administrative support for the service department, such as customer service, filing, answering phones, creating work orders
  • Identifying and meeting the customers service needs
  • Develop cost estimates for service work
  • Log service requests and schedule service appointments with the customer
  • Verifying warranty claims
  • Contact customers with any available updates, changes or issues that arise

Skills:

  • Knowledge of service department procedures preferred
  • Marine experience including boat engines, boat systems
  • Computer skills and ability to learn new programs and systems quickly
  • Ability to meet deadlines, prioritize, and work under pressure
  • Ability to handle and keep confidential sensitive information
  • Attention to detail
  • Ability to communicate and resolve issues in a professional and tactful manner
  • Marine experience including boat engines, boat systems
  • Job requires availability for some weekends and holidays

E-mail resume to manager@bassrivermarina.com and/or call 508-394-8341 to schedule an interview

Marina Yard Crew/Equipment Operator

Come join Cape Cod’s fastest growing and thriving Marina and Boat Dealership. This is a career full time year round position, great benefits package, top pay for the right candidate, excellent working environment with new equipment. Candidate must have 5 years of experience, certifications & licenses a plus, advanced knowledge of straddle lift and negative drop fork lifts, in fit condition for normal Marine Yard Crew duties.
E-mail resume to manager@bassrivermarina.com and/or call 508-394-8341 to schedule an interview.

Marine Technician

Come join Cape Cod’s fastest growing and thriving Marina and Boat Dealership. This is a career full time year round position, great benefits package, top pay for the right candidate, excellent working environment with new equipment. Candidate must have experience in outboard diagnosis and repairs. Mercury and or Yamaha certifications & licenses a plus.
E-mail resume to manager@bassrivermarina.com and/or call 508-394-8341 to schedule an interview.


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